We want you to enjoy your time with us and as such encourage you to gamble responsibly while on Here’s a few tips of things to think about, places to find support and information on the tools we can provide to help you keep your gambling fun and safe.

Worried you have a gambling problem?

Ask yourself the following questions:

  • Do I spend more money and time on gambling than I can afford?
  • Am I finding it hard to manage or stop my gambling?
  • Do I have arguments with family or friends about money and gambling?
  • Am I losing interest in my usual activities or hobbies, like going out with friends or spending time with family?
  • Am I always thinking or talking about gambling?
  • Do I lie about your gambling or hide it from other people?
  • Do I chase losses or gamble to get out of financial trouble?
  • Do I gamble until all of my money is gone?
  • Have I borrowed money, sold possessions or not paid bills in order to pay for gambling?
  • Do I need to gamble with larger amounts of money or for a longer time to get the same feeling of excitement or buzz?
  • Am I neglecting work, school, family, personal needs or household responsibilities because of gambling?
  • Do I feel anxious, worried, guilty, depressed or irritable?

How many did you answer ‘yes’ to? The more you answered ‘yes’ to, the more likely it is that you have a gambling problem.

Remember, you should never gamble if it interferes with daily responsibilities or if you are in any form of in recovery for any dependency.

Where can I go for help?

We have a range of tools on offer to help you stay in control of your gaming (see below). If you have any concerns or need advice and support, you can contact our Customer Support team at any time.

Further Resources

GamCare – GamCare is a national resource for gambling-related problems, educational resources and training to ensure gaming remains a positive experience.

You can contact GamCare via their website,, or on 0808 8020 133 (Freephone).

Gamblers Anonymous – Gamblers Anonymous provides support for compulsive gamblers, including online forums and support groups.

For further details of this service and other helpful information, visit their website,

Gambling Therapy (part of the Gordon Moody Association) – Gambling Therapy offers a variety of support services to people adversely affected by gambling. These include a text based Live Advice Helpline, online groups and forums, an app containing information about playing responsibly and further support agencies (search ‘Gambling Therapy’ in Google Play or the Apple Store to download it), and a hostel for compulsive gamblers who need counselling and rehabilitation in a residential setting.

To contact them, phone 01384 241292 or email [email protected]. You can also find more information on their website,

National Problem Gambling Clinic – Providing family therapy, the clinic helps family members to help each other, so they can gain new perspectives and find new solutions to the difficulties they are experiencing. More information and details on how to access this service can be found here: